How To Handle An Incompetent Workers' Compensation Adjuster

Posted on: 18 October 2021

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When you are working with an insurance adjuster, you might think that the adjuster is trying to take advantage of you in order to minimize the payout that you will receive. However, in some cases, the insurance adjuster might simply not know what they're doing. If you are dealing with an inadequately trained insurance adjuster, you may need to retain legal counsel.

Why Workers' Compensation Adjusters Are Sometimes Poorly Trained

Workers' compensation insurance providers try to pay low wages to their employees as a way to cut costs and will also spend as little money as possible on training. As a result, you might be interacting with an insurance adjuster who does not know the law. Some insurance adjusters have even been known to make statements that are false simply to discourage you from filing a claim. 

Lack of Training in Third-Party Liability

Generally, an insurance adjuster will be trained in how to handle workers' compensation claims but may not understand how third-party liability applies to the case. This is when another party outside of the scope of your employment may have injured you. 

Because of this lack of understanding, the adjuster might attempt to deny a claim that you are entitled to because a third party is partially at fault for your accident. A workers' compensation lawyer can work with the adjuster to make sure that your claim is instead approved.

Failure to Document

An incompetent adjuster will often not properly document the accident. They will not go to the scene of the accident to secure the scene and gather evidence. They will not interview witnesses or will wait until time has passed and the witnesses cannot remember the incident. 

You may also find it difficult to communicate with the adjuster and provide information that they need to process the claim. Fortunately, if you hire a workers' compensation lawyer, they will document evidence and reach out to the adjuster.

How a Workers' Compensation Lawyer Can Help

In some cases, a workers' compensation lawyer will educate an insurance adjuster on the case to help them get through their day if this will help you as a client. In many cases, the insurance adjuster doesn't want to go to their boss to end up getting reprimanded for not knowing how to do their job. 

By overcoming a poorly trained insurance adjuster, your workers' compensation lawyer can obtain for you the compensation that you deserve. Reach out to a workers' compensation lawyer to learn more.